Thank you for using Scan2Uni AI. If you have any questions, bug reports or feature requests about the app, you can reach us using the contact information below. Email For all support and general enquiries, please email: [email protected]

We aim to respond to all messages within 3–5 working days. What we can help with

Technical issues (app crashes, login problems, transcript upload errors)

Questions about how to use Scan2Uni AI features

Feedback to improve the user experience

Reporting incorrect or outdated university information

Important note Scan2Uni AI provides estimated guidance based on your grades and public admissions information. It does not guarantee admission to any specific university or program. Please always refer to official university websites and consult your school counselor for final decisions. Thank you for helping us make Scan2Uni AI better for students in Macau, Hong Kong and around the world.